After strenuous efforts, the cyber police team traced out the UPI transaction details which were made by the fraudsters in 14 different transactions amounting to Rs 5,45,000/- (Five Lacs Forty Five Thousand rupees). On the directions of SP Cyber Police Kashmir Tahir Ashraf, the Financial Fraud Team of Cyber Police Srinagar acted swiftly on this complaint which was received on phone.

The matter was immediately reported to Cyber Police Station Kashmir Zone Srinagar. On following the directions on phone, all the money in his bank account of Rs 5,45,000 /– (Five Lacs Forty Five Thousand) got debited in minutes, said SP Cyber Police Kashmir Tahir Ashraf. He immediately received a back call and was told that the refund amount could be transferred immediately via Google Pay and for this he would have to download a mobile application called AnyDesk on his cell phone. While searching for a customer care number, he found a number and dialled it. In case of fraud, SBI account holders can contact on customer care numbers 1800111109, 944911226599990, while the number 155260 can be used to file a complaint with the National Cyber Crime Reporting Portal.Srinagar: The swift and timely action of cyber police Kashmir of SP Tahir Ashraf has saved the entire savings of a Uri man when he in an attempt to cancel his air ticket dialed a Call Centre number that he found while searching on Google but came out to be fake. If they did not carry out the transaction, they should forward that message on the number given in the SMS,” it further said.

“After every digital transaction, an SMS is sent to the customer. “For any solution, customers should only use our official website and share any information only after properly verifying if they are on the correct website,” the bank said.

This, the SBI said, is because several fake websites are being run under its name. The bank further cautioned its customers not to use unknown websites while searching for its helpline or customer care number. In the last four months itself, at least 150 SBI customers suffered combined loss of more than ₹70 lakh after downloading these apps upon being convinced to do so by people who turned out to be fraudsters, the bank said.Īs the number of such cases are increasing, the country’s largest bank has warned its customers to not install on their phones, under any circumstances, the following apps: Anydesk, Quick Support, Teamviewer and Mingleview.Īdditionally, SBI has said that its account holders should also be vigilant while using Unified Payments Interface (UPI), and not accept UPI collect request or QR code from an unknown source. The State Bank of India (SBI) has alerted its customers against using four apps through which, it said, they risk getting their bank accounts “emptied,” Hindustan Times sister website Live Hindustan has reported.

Anydesk bank fraud